Privacy policy

from monday till friday
from 8:00 AM till 7:00 PM

MW Life Consult considers the security of personal data important and takes all appropriate technical and organizational measures to comply with Belgian and European privacy regulations.
More specifically, MW Life Consult is compliant with the law of 8 December 1992 on the protection of privacy with respect to the processing of personal data (Privacy Act) until the final entry into force of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), after which the principles contained in this Regulation will continue to be respected.

Data subject : person to whom the personal data applies;
Recipient : a natural or legal person, service or governmental organization to whom the personal data may be provided:
Persoonsgegevens : alle informatie over een geïdentificeerde of identificeerbare persoon;
MW Life Consult : insurance broker who will act as a data controller;
Consent : any freely given, specific, informed and unambiguous expression of will by which the data subject accepts, by means of a statement or unambiguous active act, the processing of personal data;
Processor : a natural or legal person, agency or governmental organization that processes personal data on behalf of the Processor;
Verwerking van persoonsgegevens : een bewerking of een geheel van bewerkingen met betrekking tot persoonsgegevens of een geheel van persoonsgegevens (verzamelen, vastleggen, ordenen, structureren, opslaan, bijwerken, wijzigen, opvragen, raadplegen, gebruiken, …);
Processor : a natural or legal person, department or public authority that determines the purpose of and means for processing personal data;

MW Life Consult is the "controller" resp. "processor" of your personal data within the meaning of the aforementioned Privacy Act resp. General Data Protection Regulation. This means that MW Life Consult determines the purpose and means of processing your personal data.

The personal data transferred will be included and processed in the files of MW Life Consult. This information will be used for the following purposes:
Getting in touch and maintaining contact with clientele;
Requesting services, assisting in the completion of an application, assessing eligibility for services, implementing and maintaining services, as well as renewing services as applicable;
Responding and responding to applications and other services;
Suggesting future services that we may provide;
Informing us of products and services offered by affiliates;
Processing transactions from service providers and insurers engaged by us;
Sharing information with parties obtaining insurance coverage on behalf of its clients/members;
Complying with legal, regulatory, security and process requirements;
Protecting against fraud, suspicious or illegal activities;
Collecting statistics for the analysis of our business;
We do NOT share your personal data to third parties for marketing purposes.

The information MW Life Consult collects through this site can be divided into two categories: (1) information that data subjects voluntarily provide to our site and (2) tracking information that is collected as data subjects navigate our site
Information voluntarily provided by data subjects
We use a contact or inquiry form on our site that allows you to leave some personal information and requests that we contact you.
If you ask for a quote through our site and the, we will ask for your further personal information which is necessary to develop this quote. This information will be treated according to article 4.
All personal data sent by the data subject will be used only for the purposes indicated on the site or in this Privacy Statement.
If the data subject wishes to conclude a transaction based on the quote, MW Life Consult will collect the necessary personal data to finalize the quote and conclude the transaction, including the data subject's name, address, zip code, telephone number, e-mail address, billing address or payment details, to the extent relevant to the transaction. MW Life Consult will use the data subject's personal data to administer the data subject's policy, process claims, etc., and in general to manage the data subject's relationship with MW Life Consult.
MW Life Consult also obtains information through other individuals and/or organizations
MW Life Consult obtains information from government agencies, trade associations, accountants, claims handlers, insurer or employer of data subject and serves to verify the identity and accuracy of the information provided by the data subject;
MW Life Consult also obtains information about consumers from credit reporting agencies
MW Life Consult also receives information about data subject through sister companies, insurers, other intermediaries, service providers and others for underwriting or claims purposes (such as insurance and claims history);

Use of cookies
MW Life Consult may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system used by the person concerned or the domain name of the website by which the person concerned came to the website, or by which the person concerned leaves it. This makes it possible to continuously optimize the website for users.
This collected data is in no way used for marketing purposes.

The data subject may easily withdraw his/her consent at any time by :
writing to MW Life Consult, Jupiterlaan 139/16, 1190 BRUSSELS;
sending an e-mail to ;
We ask the data subject to communicate any changes to his/her contact details to MW Life Consult in good time so that they can be corrected.
The data subject has the right to access, correct or have his/her personal data deleted (or restricted) at any time free of charge by means of an e-mail or by letter.
In addition, the person concerned also has the right to data portability. In this case, the person concerned must always enclose a copy of his/her identity card, so that MW Life Consult can verify that the request does indeed concern the personal data of the person concerned.
More information on these rights can be found on the website of the data protection authority (

Personal data will be stored for the time necessary to achieve the purposes.

MW Life Consult has no partnership or special relationships with advertising agencies (on the Internet).
MW Life Consult does not disclose personal information about the data subject to third parties, unless otherwise stated in this Privacy Policy, it is permitted by law, or when authorized by the data subject.
Third parties to whom MW Life Consult discloses information are required by law and contract to keep the data subject's personal information confidential and secure. They will use and disclose the data only for situations that a reasonable person would consider appropriate and in accordance with applicable law and with the following reasons:
To insurers, reinsurers, intermediaries or other closers offering coverage, to qualify for coverage, process and maintain insurance coverage, renew coverage or related products and services;
To associations of clients/participants who apply for insurance coverage as a member of the association;
To the data subject so that MW Life Consult or our affiliates may keep the data subject informed of certain products or services offered by our affiliates;
To parties for legal settlement, claims settlement and valuation;
To credit and insurance registration agencies for processing information;
If third parties wish to use your personal data for other purposes, they are required by law to notify you and us and, if necessary, to obtain your consent.

For any other question or complaint relating to the use of personal data, the person concerned may
write to MW Life Consult; Jupiterlaan 139/16, 1190 BRUSSELS;
write to MW Life Consult; Jupiterlaan 139/16, 1190 BRUSSELS;
In the event of a complaint, MW Life Consult shall make every effort to take reasonable steps to respond to the data subject's concerns about the processing of his/her personal data.
If MW Life Consult does not succeed in providing a satisfactory response to the data subject's complaint, the data subject may, at any time, contact the Commission for the Protection of Privacy, Rue Haute 139 - 1000 Brussels.

MW Life Consult has developed security measures adapted at technical and organizational level to avoid the destruction, loss, falsification, modification, unauthorized access or notification by mistake to third parties of personal data collected on the website as well as any other unauthorized processing of these data.
In no case can MW Life Consult be held responsible for any direct or indirect, damage resulting from an erroneous or unlawful use by a third party of the personal data.
MW Life Consult takes care to inform the data subject that the website may contain links, hyperlinks or references to other sites that MW Life Consult neither controls nor manages and to which this Privacy Statement does not apply.
MW Life Consult is not responsible for the content of such referenced websites or for the products or services mentioned on them. MW Life Consult therefore recommends that the data subject carefully read any privacy policy of each site they visit, as it may differ from this Privacy Statement.

MW Life Consult uses SSL for its website. This is a protocol whereby the data exchanged between your browser (with which you open the website) and the server (on which the website resides) is encrypted. In other words, it is made unreadable to hackers or people who are out to steal or misuse your data.

This Privacy Statement shall be governed, interpreted and enforced in accordance with Belgian law, which shall be exclusively applicable to any dispute.
The courts of Brussels shall have exclusive jurisdiction over any dispute that might arise from the interpretation or execution of this Privacy Statement.

It is not excluded that adjustments will be made to MW Life Consult's Privacy Statement in the future. If this Privacy Statement is amended, the new version will be available on the Website. It is therefore important to check the date of amendment below each time you visit the Website.
This Privacy Statement was last amended and revised on 01.05.2018

Privacy Form

Please use this form if you would like to inspect or correct the data that we manage for you.

You may also request that all data we hold on you be deleted.

Please choose below the action you wish to take. The field "Additional elements" can be used to request additional elements.